This website is owned and operated by Jordanwood & Johnson Associates, Inc.

Payment

Payment is required in full upon ordering. We accept Visa, MasterCard, American Express, or Discover. Processing is done through Stripe, a secure e-commerce payment gateway service provider. The description of your charge on your Card Statement will appear as Jordanwood

Sales Tax

We are required to collect sales tax on all items purchased with a Florida billing address.

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale.  The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.

JORDANWOOD & JOHNSON ASSOCIATES, INC. COLLECTS SALES TAX
 in states where we have physical presence (or nexus), including Florida.

JORDANWOOD & JOHNSON ASSOCIATES, INC. DOES NOT COLLECT SALES TAX
 in any state NOT listed above because Jordanwood & Johnson Associates, Inc. is not required to collect sales or use tax in these states.

FOR OUR TAX-EXEMPT CUSTOMERS:
JORDANWOOD & JOHNSON ASSOCIATES, INC. DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.

Shipping Policy

All of our handcrafted pewter items qualify for Free Shipping for all U.S. deliveries if your order total is $60 or more, and a $9 flat rate shipping charge if your order is under $60. For information regarding international shipment charges, please contact us or text us at 530-559-6680.

We attempt to ship all orders within 24 – 48 business hours of order receipt.

If you have special delivery or time constraints, please notify us of your requirements when placing your order, (in the notes section of your order), and we will do our best to meet your needs.

Our Standard Shipping for all US deliveries is via U.S. Postal Service Priority Mail.

Return Policy

See our Return Policy.

Privacy

See our Privacy Policy.

Security

To protect your privacy we use security encryption on our web-site.

Problems/Issues or Comments

If you have any comments about our web-site or experience any problem or issue with using the site or the processing of your order please contact us or call or text us at 530-559-6680.  Please provide your first and last name, any comment or specifics about your problem and a phone number so we can follow up with you promptly. 

This website and all of its contents is copyright 2018-2024, and is entirely owned by Jordanwood & Johnson Associates, Inc.  Use of the content on this site for other than its expressed purpose is strictly forbidden.

Errors

All of the information on this site has been checked for accuracy; however, occasionally omissions and errors may occur and are subject to correction.