Terms & Conditions
This website is owned and operated by Jordanwood & Johnson Assoc., Inc.
Payment is required in full upon ordering.
We accept Visa, MasterCard, American Express, or Discover.
Processing is done through Stripe, a secure e-commerce payment gateway service provider.
The description of your charge on your Card Card Statement will appear as Jordanwood
We are required to collect sales tax on all items with a “ship to” California address. See our complete Sales Tax policy.
All of our Wilhelm Schweizer items qualify for Free Shipping for all U.S. deliveries. (For information regarding international shipment charges, please contact us or text us at 530-559-6680 or email us at firstname.lastname@example.org.)
We attempt to ship all orders within 24 – 48 business hours of order receipt unless the product carries a notation of “For this item please allow for 2 weeks or 10 business days delivery”.
If you have special delivery or time constraints, please notify us of your requirements when placing your order, (in the notes section of your order), and we will do our best to meet your needs.
Our Standard Shipping for all US deliveries is via U.S. Postal Service Priority Mail.
Return of Damaged Product:
Immediately contact us or call or text us at 530-559-6680 for return instructions. Damaged product must be identified within 48 hours of receipt. Be sure to retain the original shipping container and material. These materials must be returned with the damaged product(s). Also be sure your shipment is insured. Upon receipt of your damaged product(s) a replacement product(s) will be shipped.
Return of Non-Damaged Product:
Returns are allowed within seven days of product receipt. All non-damaged product returns require a 15% restocking fee. Contact us or call or text us at 530-559-6680 for a return authorization number. You may return the merchandise via U.S. Mail or by common carrier. In the return please include a copy of your receipt. In addition the returned product must be undamaged and unused and in its original gift box or pouch. Please be sure your shipment is insured. A check for the amount of the product(s) less restocking fee will be issued once the return is received.
Wilhelm Schweizer Pewter from Jordanwood believes a customer’s privacy is of utmost importance.
Therefore the information you share with us is not used in anyway other than the processing of your order.
Your credit card information is only used in the processing of your order and is not retained beyond the specific processing of your order.
If, on the rare occasion, we ship your item(s) directly from a supplier to you, we will share your shipping address with our supplier; otherwise, we do not sell, disclose, give away or provide your name, address, telephone number, email address or any other personal data to any third party.
The information you provide us in your profile, shipping and payment addresses, etc., are retained for you future shopping convenience.
Your email address will be retained so that we can provide you with future information about our Wilhelm Schweizer products.
To protect your privacy we use security encryption on our web-site.
Problems/Issues or Comments:
If you have any comments about our web-site or experience any problem or issue with using the site or the processing of your order please contact us or call or text us at 530-559-6680 or send us an email at email@example.com. Please provide your first and last name, any comment or specifics about your problem and a phone number so we can follow up with you promptly.
Copyright 2016 Wilhelm Schweizer Pewter from Jordanwood. This web-site and all of its contents is entirely owned by Jordanwood & Johnson Associates, Inc. Use of the content on this site for other than its expressed purpose is strictly forbidden.
All of the information on this site has been checked for accuracy; however, occasionally omissions and errors may occur and are subject to correction.